Once an order is confirmed, it cannot be cancelled. This is because preparation begins immediately after confirmation.

💰 Refund Policy

1. No refunds will be provided for confirmed orders.
2. Refunds or replacements may be considered only in case of:
3. Incorrect item delivered
4. Damaged or spoiled food at the time of delivery

Such issues must be reported immediately upon delivery with clear details.

🔄 Replacement

If a valid issue is reported, SA Prime Kitchen may offer a replacement or partial refund, depending on the situation.

🚫 Non-Refundable Cases

Refunds will not be issued for:

1. Change of mind after order confirmation
2. Delay due to unavoidable circumstances (traffic, weather, etc.)
3. Incorrect address or contact details provided by the customer

⚠️ Final Decision

All decisions regarding cancellations, refunds, or replacements are at the sole discretion of SA Prime Kitchen.

📧 Contact: saprime.kitchen@gmail.com